If the valuable appliances at your home and business are not performing correctly, contact the pros from Illiana Appliance Repair. We are here to provide you with skilled, affordable services that occur on your schedule. We are here when you need us and work seven days a week for you! Every one of our technicians is courteous and will show up in uniform. We also will provide you with upfront pricing before any work begins so there are no surprises on your final bill. If you would like to learn more about the services we offer, give us a call!
Mission
To be priced honestly, provide quality work, communicate, and provide a great customer experience.
Vision
To be the appliance service leader renowned for integrity and dependability throughout Chicagoland and Northwest Indaina.
Code of Values
We live our Code of Values by accomplishing the following:
Respect
- Treating others as we would like to be treated
- Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker
- Responding in a timely fashion
- Speaking calmly, and respectfully, without profanity or sarcasm
- Acknowledging everyone as right from their own perspective
Integrity
- Making only agreements we are willing, able, and intend to keep
- Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned
- Looking to the system for correction and proposing all possible solutions if something is not working
- Operating in a responsible manner: "above the line"
- Communicating honestly and with purpose
- Asking clarifying questions if we disagree or do not understand
- Never saying anything about anyone that we would not say to him or her
Customer Focus
- Continuously striving to maximize internal and external customer loyalty
- Making our best effort to understand and appreciate the customer’s needs in every situation.
Some Brands We Service
Fully Bonded and Insured
We offer warranties on our Parts and Labor for all appliance owners.
Discounted Prices
All of our customers receive their parts at a discounted rate.
Availability When You Need It!
Available 7 days a week!
Why Choose Us
Experience Skills
Over 9-years of appliance repair for residential and commercial customers.
Expert Engineers
We pride ourselves in the expertise that our engineers bring to the table to protect your valuable appliances.
Low Cost
We believe in pricing everything fairly with honest prices.
Guarantee Services
We are fully bonded and insured and back all of the work that we do for you.
Trusted Work
We back the quality of the work we do for you.
High Quality
We use OEM parts whenever available for all of our appliance repairs.